The Limoncelli Test: 32 Questions for Your Sysadmin Team

LISA program co-chair Tom Limoncelli will be teaching a class based on this blog post at LISA 2011 in Boston, Dec 4-9, 2011. From his blog:

People often ask me how they can improve their sysadmin team. It takes only a brief discussion to find fundamental gaps that, when filled, will improve the teams's productivity and the quality of the service being provided.

He'll also be teaching Time Management for Sysadmins and Sysadmin Team Efficiency.