@inproceedings {260938, author = {Tom Limoncelli}, title = {Turning the Corner: Upgrading Yourself from "System Clerk" to "System Advocate"}, booktitle = {11th Systems Administration Conference (LISA 97)}, year = {1997}, address = {San Diego, CA }, url = {https://www.usenix.org/conference/lisa-97/turning-corner-upgrading-yourself-system-clerk-system-advocate}, publisher = {USENIX Association}, month = oct }