@inproceedings {260234,
	author = {Carol Kubicki},
	title = {The System Administration Maturity Model - {SAMM}},
	booktitle = {USENIX Seventh System Administration Conference (LISA 93)},
	year = {1993},
	address = {Monterey, CA},
	url = {https://www.usenix.org/conference/lisa-93/system-administration-maturity-model-samm},
	publisher = {USENIX Association},
	month = nov
}
