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Peer Certification: Techniques and Tools for Reducing System Admin Support Burdens While Improving Customer Service
Submitted by Anonymous (not verified) on February 12, 2021 - 8:30 pm
Title | Peer Certification: Techniques and Tools for Reducing System Admin Support Burdens While Improving Customer Service |
Publication Type | Conference Paper |
Year of Publication | 2003 |
Authors | Purcell S, hambridge S, Armstrong D, Oace T, Baker M, Sedayao J |
Conference Name | 17th Large Installation Systems Administration Conference (LISA 03) |
Date Published | 10/2003 |
Publisher | USENIX Association |
Conference Location | San Diego, CA |
URL | https://www.usenix.org/conference/lisa-03/peer-certification-techniques-and-tools-reducing-system-admin-support-burdens |
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